Privacy Policy

Who we are

Bryant Construction Group provides building, repairs and property maintenance services across Bournemouth, Poole & Christchurch.

Contact: info@yourdomain.co.uk | 01202 013928 | WhatsApp

What information we collect

We may collect the following types of information:

• Contact details (such as name, phone number, email address).
• Enquiry details (such as service requested, message content, location/area).
• Communication records (messages or calls with us, including WhatsApp).
• Basic technical data (such as device/browser information) if collected by your browser or hosting provider logs.

How we collect your information

• When you fill in an enquiry form on our website.
• When you contact us by phone, email, or WhatsApp.
• When you browse our website (basic server logs may record technical data).

How we use your information

We use your information to:

• Respond to enquiries and provide quotes.
• Arrange site visits, bookings and carry out work.
• Communicate about your request (calls, texts, emails, WhatsApp).
• Improve our services and customer experience.
• Keep records for accounting, tax, and business administration.

Our lawful basis for processing (UK GDPR)

We process personal data under one or more of the following lawful bases:

• Consent — where you submit a form or request contact.
• Contract — where processing is needed to provide a quote or carry out work.
• Legitimate interests — for running our business, responding to requests, and improving services.
• Legal obligation — for tax, accounting, or regulatory requirements.

Sharing your information

We do not sell your personal information. We may share your information only when necessary, for example:

• With service providers that help us operate our business (e.g., email/hosting, form processing, scheduling tools).
• With subcontractors or tradespeople involved in your job (only the details needed to complete the work).
• When required by law or to protect our legal rights.

Data retention

We keep personal information only for as long as necessary for the purposes described in this policy. Enquiry records may be kept for a reasonable period for customer service and business records. Accounting records may be kept for longer where required by law.

How we protect your information

We take reasonable measures to protect your data against loss, misuse, unauthorised access, alteration or disclosure. However, no website transmission can be guaranteed 100% secure.

Your rights

Under UK data protection law, you may have rights including:

• The right to access the personal data we hold about you.
• The right to correct inaccurate information.
• The right to request deletion of your information (in certain circumstances).
• The right to object to processing or request restriction (in certain circumstances).
• The right to data portability (in certain circumstances).
• The right to withdraw consent where consent is the basis.

To exercise your rights, contact us using the details above.

Cookies

Our website may use essential cookies required for basic functionality. If we add analytics or marketing tools in the future, we will update this policy and (where required) provide a cookie notice/choices.

Third-party links

Our website may include links to third-party websites (e.g., social media). We are not responsible for the privacy practices of those sites. Please review their policies separately.

Contact us

If you have questions about this Privacy Policy, contact:

Bryant Construction Group
Email: info@yourdomain.co.uk
Phone: 01202 013928
WhatsApp: 07843 969254